SANAI     Fine Art and Japanese Antiques

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ORDERING: You can order from our SSL order form on each item. Or, you can send us your order via e-mail to our e-mail address: or , as well as you can call us our telephone number 972-270-3960. Our mailing address is : Sanai Fine Art and Antiques, P. O. Box 495633, Garland, Texas 75049-5633.

THE METHOD OF PAYMENT: After the receipt of your authorized order, we will send you Invoice showing the detail of total payment request amount including merchandise and shipping cost as well as Sales Tax charge if applicable for Texas resident. Upon the receipt of our Invoice, you can pay by the following payment methods through our Invoice, Visa, Master Card and American Express. Our Invoice systems interfaced with reliable credit card gateway company, Please note, we reserve the right to decline address mismatches on credit card order. We also accept the Paypal payment, Cashier's Check, Money Order, Personal or Business Check, Wire Transfer from oversea. For payment by Check, please allow 7-10 days before we can ship to you. For International orders, we cannot accept personal checks because of prohibitive bank fees. Other payments, we will ship within 2 to 3 days for normal orders (except especially sized items).

SHIPPING: We are an experienced shipper and packer as well as an exporter of Fine Art and Antiques for the past 30 years. Each item is carefully packed. We pack unframed Art works in a heavy duty tube unless the customer requests flat packing and agrees to pay the freight (although we recommend large unframed art work be shipped in tubes.) We can ship anywhere in the world. The Shipping/Handling and Insurance (SHI) charges are not included in our online catalog prices. If there is special packing required for domestic and oversea shipping, there will be additional packing charges applied. For shipping in Texas, the state sales tax 8.25% will be collected.

THE METHOD OF SHIPPING: For US domestic orders, we normally ship via USPS priority mail insured. This usually takes 2 to 3 days, from the date shipped, before you receive the package. For overseas shipments we normally ship the item via USPS EMS (Express Mail Service) with insurance. We will strive to ship the item per customer's requested carrier.

THE COLOR REPRESENTATION: The colors on each art work are photographed as close as we can represent the actual colors. However, some of the art works with sensitive colors may not shown the details with 100% accuracy in the photo. If you are really working with the colors to match your interiors, please notify us in advance of order so we can try and communicate with you regarding color. We will note whether a certificate of authenticity comes with an art work or not in descriptions where we would note "COA". Please let us know if you need more photos on item you are interested in.

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